Secnet Australia

ISO9001:2000 Reg No.679


Incident Management System

Introduction

Employing an Incident Management System in your business can dramatically increase company profits. An outline of Incident Management below:



Performance Improvements & Pro-active safety management

· Ability to analyse and group incidents by cause, location, type, time and take pro-active steps to minimise the risk of incidents where they are most likely to happen, before they happen.

· Has the capability to automatically generate various standard letters or emails with selected data extracts from the database.

· Reduced time processing incidents and closing off incidents that can be archived away from the active jobs for ease of job management by exception.

· Ability to locate issues, items, people, incidents or whatever is required within the data base.

MS Access as the platform

· MS Access based IMS provides a far better control over data inputs, management and outputs than an Excel based system.

· Data is validated at entry to provide a quality approach and outcomes for improved business practices.

· Dramatically reduced risk of data loss due to inadvertent operator use.

· Very readable reporting arrangements that allow for customization to suit all of the disparate business groups involved with the business.

Features

· Mandatory fields

· Selection from pre-determined lists

· Prompted Inputs when data is required

· Automatic data entry for audit control purposes

· Data protection. Events & Incidents can’t be deleted

Auditable trail of actions taken

· Progressive status of incidents as they mature through the various stages

· Investigation issue tracking as each issue is chronologically presented and can be individually managed

For further information contact Secnet Australia