Incident Management Systems

Ability to analyse and group incidents by cause, location, type, time and take pro-active steps to minimise the risk of incidents where they are most likely to happen, before they happen.
Has the capability to automatically generate various standard letters or emails with selected data extracts from the database.
Reduced time processing incidents and closing off incidents that can be archived away from the active jobs for ease of job management by exception.
Ability to locate issues, items, people, incidents or whatever is required within the data base.

MS Access as the platform

MS Access based IMS provides a far better control over data inputs, management and outputs than an Excel based system.
Data is validated at entry to provide a quality approach and outcomes for improved business practices.
Dramatically reduced risk of data loss due to inadvertent operator use.
Very readable reporting arrangements that allow for customization to suit all of the disparate business groups involved with the business.

Mandatory fields
Selection from pre-determined lists
Prompted Inputs when data is required
Automatic data entry for audit control purposes
Data protection. Events & Incidents can’t be deleted
Auditable trail of actions taken
Progressive status of incidents as they mature through the various stages
Investigation issue tracking as each issue is chronologically presented and can be individually managed.